Returns & Refunds Policy
By accessing and using FWOB (https://fwob.com.au), you agree to be bound by these Terms and Conditions along with our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.
Products and Services
FWOB specialises in formal wear including a wide range of dresses and accessories. While we strive to ensure all information is accurate, we cannot guarantee that descriptions or other content available on the site are error-free.
Orders and Payments
Orders are subject to availability and acceptance. We offer secure payment options including credit/debit cards, Afterpay, and ZipPay. Full payment is required at the time of order.
Shipping
Details regarding shipping methods, costs, and estimated delivery times are provided on our Shipping Information page. Please review this page for comprehensive details.
Returns and Exchanges
Our return policy is outlined in detail on the Returns and Exchanges page. Customers are encouraged to review this information before making a purchase.
Alterations
We suggest allowing 6-8 weeks for production and delivery. FWOB does not offer in-house alterations but can recommend trusted professionals.
Intellectual Property
All content, including images, text, and logos, on this site is the property of FWOB or our suppliers and is protected by Australian and international copyright laws. Unauthorised use is prohibited.
Limitation of Liability
FWOB is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the goods purchased.
Privacy Policy
Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
Changes to Terms and Conditions
We may update these Terms and Conditions periodically. Any changes will be posted on this page and will be effective immediately.
Governing Law
These Terms and Conditions are governed by the laws of Queensland and the laws of Australia. Any disputes will be resolved under the exclusive jurisdiction of the Australian and Queensland courts.
Contact Information
For any questions, please contact us at sales@fwob.com.au.