Shipping Information

Shipping Process

  • Contact Us – If you have any queries what so ever, eg. sizing or confirming delivery times, we invite you to reach out to us via EMAIL. Our friendly staff are ready and waiting to ensure a seamless shopping experience with FWOB
  • Stock Confirmation & Order Approval – We highly recommend contacting us PRIOR to placing your online order with FWOB, to confirm the style you are wanting to order will arrive in time for your event in your desired colour & size.
  • Place your Online Order – Once you have contacted us and confirmed the availability of the item you would like to order, you are then ready to process your order online. IMPORTANT – Please include the Function Date & Type of Function
  • Processing – When we receive your order, you will receive a confirmation email & our quality control team with process your order in readiness for dispatch.
  • Complete – Once your order is complete & ready for dispatch it will be sent out to you via Australia Parcel Post.
  • Tracking – After Australia Post has accepted & processed your parcel, you will receive a personal email from FWOB including the Tracking Details of which you will use to monitor your every movement of your delivery.